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Bridge the communication gap with your frontline workforce

Fidant provides AI-powered communication and engagement over SMS. All of our solutions include language translation, AI-powered insights, and unlimited SMS messaging.

Bridging the communication gap for better frontline workforce communication

Manage HR and operations workflows

Manage key processes over SMS, including:

  • Over-time sign ups

  • Benefits enrollment

  • Call-off management

  • Job openings

  • Compliance call-outs

  • Suggestion box

  • Individual HR support

Integrations available with ticket management software.

Streamline communications

Get everyone on the same page with bite-sized communications. Whether you’re sharing company and operational updates, or seeking buy-in during times of change, AI-assisted drafts help you craft compelling messages effortlessly. Skip the confusion of the telephone game—high open rates ensure the whole team is immediately notified.

Gain visibility into your team's morale

Keep a regular pulse on the health of your team with Fidant's low-admin feedback tool. Anonymity options are available to encourage candor, and you can offer incentives to respond. Fidant surfaces common themes so that you can track issues, take action, and close the loop with employees to ensure they feel heard.

Support new hires through onboarding

Set up check-ins throughout your new hires' journey. Fidant's AI pulls from your company's resources to provide employees on-the-spot help when they need it. You can escalate to a supervisor when a new hire shows signs of needing more tailored coaching and support, boosting retention rates in the critical first weeks on the job. 

Get started with Fidant

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